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Product Code

Discussion in 'Razer Gear' started by Chromakid1989, Feb 13, 2018 at 2:38 AM.

  1. Chromakid1989

    Chromakid1989 Member

    i know this is dicussed many times but everytime i typed in the right code for my Rogue, mouse pouch and keyboard case it keeps saying its invalid does anyone have the same issue for their razer gear
     
    X4vier likes this.
  2. Joikansai

    Joikansai Well-Known Member

    Try pm moderator or staff here, I had similar issue with my latest gear Razer Core, but some staff from Razer subreddit helped me, idk if I could register it yet though, always forget doing that, too busy...gaming;) But she gave me case number in case I’ll facing same issue this time.
     
  3. Chromakid1989

    Chromakid1989 Member

    i send in the support most of the product codes do that
     
  4. BboySurf

    BboySurf Well-Known Member

    Try and see if the code is similar on the product and on the box instead, it might be different and i think you need the one from the box.
     
    X4vier likes this.
  5. Chromakid1989

    Chromakid1989 Member

    the tags has the same one but I will check. I checked the brown boxes they have no black label so I think Im doing the right code since its not from a box but a clear bag however i use the PC on the razer mouse pouch v2 on the box but it didnt work
     
    Last edited: Feb 13, 2018 at 5:00 PM
  6. Joikansai

    Joikansai Well-Known Member

    I had problem, couldn’t register it on last steps even entering the right number, the tab wasn’t click able. I found similar issue on Reddit and Razer staff there commented there, so she PMed me (also that guys with the issue) and made for me open case. I’ll look later if it solved...if I’ve time;)
     
  7. Chromakid1989

    Chromakid1989 Member

    'Thanks bro i emailed the staff here and sent a ticket and lets see what happens
     
  8. BboySurf

    BboySurf Well-Known Member

    Well i failed entering the code several times on some of my gear, but i was just confusing the product code and the serial number, and after a while i was pretty sure it's the good one and wasn't working still. But after a few more tries and even some restarts i got it.
     
  9. Chromakid1989

    Chromakid1989 Member

    did it many times i might try right now and lets see what happens. Nope same and I positive that i use the Product number