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Shipping Fee for Razer zSilver rewards

Discussion in 'Razer zVault' started by DestaYangYang, Oct 11, 2017.

  1. DestaYangYang

    DestaYangYang Active Member

    I see most of the people talking about redeem zSilvers for Razer Gear while require pay high amount of shipping fee in the end that purchase directly from retailer is much more worthy.

    I have read many threads regarding this issue. Some accept the charging of shipping fee while some are not. For me, I on the "No" side long time ago. Why others e-commerce can provide free shipping service but not Razerzone.com?

    While Min-Liang Tan very support the P2P campaign, you may read this from here:
    Interesting idea for Paid to Play

    and also this unbalance treatment has been discuss long time ago, and I believe Razer has responded it starting with free shipping service in Razerzone.com United States, United Kingdom and Singapore if you guys notice about that.

    You will also notice that Min Liang recently visited to Lazada (you can find it through Min Liang Instagram), and I believe they might discuss about cooperation for free shipping over Asia Pacific. (My assumption, as most of the products sell on Lazada have free shipping service, even ship oversea) screen-shot-2017-10-02-at-11-41-43-am.png
    *Min Liang was photo with Max happily~

    From all of these scrap pieces respond and news, I believe they really working hard to lift up the free shipping service. But they just haven't announce. Of course they understand redeem the cheapest zSilvers voucher Razer Sphex v2 Mini with huge amount of shipping cost is unrealistic.

    So Keep Calm and Earn Your zSilvers first!:cool_:
     
  2. Joikansai

    Joikansai Well-Known Member

    I heard that in Singapore poeple has already free shipping service from Razer. Well for most big City it would be no problem imo but for Areas that are even hard to be reached by post like Papua New Guinea, (sorry if there’s any users from there, just an example;) putting a free delivery service will break the company’s profit.
     
    Solid_Snake likes this.
  3. hasimo14

    hasimo14 Active Member

    free shipping if you buy the product, if you just redeemed item using zsilver you still get shipping fee to singapore.... already done that when redeemed my firefly...
     
  4. Joikansai

    Joikansai Well-Known Member

    I see, I assumed also so. I heard also there’s some tricks to get redeemed items being shipped freely like combining it with other products to reach limit of free shipment in some countries. Well don’t know about country like Papua New Guinea,... again just an example;)
     
    Solid_Snake likes this.
  5. DestaYangYang

    DestaYangYang Active Member

    I see. Then definitely is my misunderstand. But I know the term of condition has stated:
    "Free shipping offer applies for orders fulfilled and shipped by RazerStore excluding bulk orders, gift redemptions and oversized items. Offer applies to shipping fees and does not include customs and handling fees where applicable. Offer is subject to change without notice."

    Perhaps zSilvers voucher is in the list of: "gift redemptions"

    Yeah, if purchase anything will get free shipping, then you can buy the most cheapest product, then add on the zSilver voucher and you can waive the expensive shipping fee at that cheapest product cost.
     
    Solid_Snake likes this.
  6. hasimo14

    hasimo14 Active Member

    then the problem is, does razer have product with price lower then 14 SGD??? because that is the amount for shipping to singapore.... I think better pay the shipping cost... hahhahaha
     
  7. DestaYangYang

    DestaYangYang Active Member

    Eh, just want to ask you about the shipping cost... Thanks! In the end still need to pay~:wink_::wink_::wink_:
     
    hasimo14 likes this.
  8. xCryptik

    xCryptik New Member

    Claim those above 100k zSilver Items. It will be still worth it even the shipping we need to pay for it. :smile_::smile_:
     
  9. 56753

    56753 New Member

    i was going to redeem the deathadder elite but the day before redeeming it i saw it being out of stock so i got the razer atheris but i thought the shipping was free like the last time when i had gotten a razer mousepad but the shipment cost is like 52.89 euro so it's not even worth the money to get a 60 euro mouse so i will just give the code to someone for like a 10 euro paysafe to get a skin in league of legends so i get at least something out of it. legit trash company i am in Europe as well
     
  10. xCryptik

    xCryptik New Member

    I guess the redemption is categorized as gifts which they charged the delivery fees on us.
     
  11. hasimo14

    hasimo14 Active Member

    I was wondering actually.... why shipping cost especially for europe is so damn expensive? so i try to google it, and come up with some answer, don't know if it's true but it can be the problem you facing :
    1. Where is your product coming from... it's about destination.... this might not be your problem since europe is more closer to US then singapore
    2. In what transportation your product is being carried... by plane or ship.... both have advantage and disadvantage.... plane - expensive but fast, or ship - slow but cheaper....
    3. Tax.... this is the problem that we mostly face.... every country have their own tax rate for item that coming to their country.... it can be that your country apply high tax to razer product because it's originally rather expensive then other...
    4. Manufacture place... this also one thing that can make singapore or other asian country shipment fee is more cheaper then europe.... let's say the component in razer product is from US but the assembling to become final product came from china, if you have razer product try to read in the product number and you will find "MADE IN CHINA".... so china to singapore is short travel then china to europe....

    so before we accused that razer charge high shipping fee, we need to understand what make that shipping fee so high... hope I'm not wrong, fell free to add or change my explanation cuz I'm not the expert here, just using common sense to analyze the problem....
     
  12. Joikansai

    Joikansai Well-Known Member

    Razer is using FedEx to ship the products from Hong Kong factory to their main Store area like here (EU) to France, UK and Germany. Razer EU has actually EU warehouse in the Netherlands, they are used to using DHL inside EU for like pheriperals, but recently I think they changed it all to FedEx. My stealth protective case that I thought would come from EU warehouse came from Hong Kong with free delivery even actually it would be lower cheaper and quicker for Razer if they restore it in Netherlands and send it from there. Maybe outside their main Store Areas like some areas that are quite far, like east Europe countries, they have to add shipping fee to FedEx and also export documents fee which is also being prepared (according some country the tax could also bump overalls products price) by FedEx, made the shipment cost more and more expensive.
     
  13. hasimo14

    hasimo14 Active Member

    nothing we can do actually, because it's shipping agent and regulation for each country that razer need to look at... meanwhile for europe fans if redeemed razer item cost you a lot of shipping fee, maybe it's best redeemed the discount voucher and buy the item, cause it's free shipping if you buy above 50 euro right...
     
  14. IamRage77

    IamRage77 New Member

    I have a problem... I collecting Zsilver till cortex beta was coming in... I collected enough point to get a Lazer Lancehead TE Mouse, specially gunmetal color... I was Happy... Then I goes to 3 online-store (US_DE_EU) I live in Hungary part of the Europian Unio... And here comes the problem... store 1 US: Shipping costs 31.99 USD( 8637 HuF)... The mouse prize in the store is 79.99 USD (21.579 HuF) I cant register a Hungarian Adress... Store 2: EU: The Product is out of stock... Prize 89.99€ (27.896 HuF)+ Vat 15€ (4650 HuF) and No shipping to Hungary DE ( I have adress in Germany)... But this is my Sisters adress... 1; I dont become get no billing to my name 2; I must pay 15€ ... here in hungary this mouse is 23.990- HuF (88,85$ or 77,38€) I cant pay here with my vouncher, in a Europian country, but Romanian, Greeks, Hrvats, Slovak peoples can? Its a Joke... How can we solve this problem? Or all odf these point collecting is a scam? I am dissapointed in Razer... How can it say he is the best?
     
    Datrat likes this.
  15. hasimo14

    hasimo14 Active Member

    if you google it, it's not happen only at razer.... even individual shipping also expensive.... if you really have a problem, rather then sharing it in here, better if you contact razer support directly, cause you're not getting any answer at your problem here....
     
    Datrat likes this.
  16. Datrat

    Datrat Active Member

    zSilver is for those less fortunate people who still want to kick a$$, but don't have the money. If you really are saving for a mouse or headset, it is actually worth it to pay shipping, at least in the USA. If you have more money, earn enough for what you want to get and then add a few smaller things on the total to get free shipping (I.E. Mouse bungee, mouse mat, any razer gear). Simple as that. And I hope this thread is not started as a complaint, Min reads these and posts some on twitter...

    • R Λ Z Ξ R Kraken Pro

    • R Λ Z Ξ R Blackwidow Ultimate Stealth 2016 Edition

    • R Λ Z Ξ R metal keycaps

    • R Λ Z Ξ R Deathadder Elite

    • R Λ Z Ξ R Firefly Cloth Edition

    • R Λ Z Ξ R Mouse Bungee (Soon I tell you! zSilver rocks)
     
  17. IamRage77

    IamRage77 New Member

    Its a real Problem that I cant place an order in a EU Country, expecially Germany has no shipping fee in Germany, No Shipping Fee in the USA Vat is included in the prize of an item... so, its a point collecting SCAM?
     
  18. IamRage77

    IamRage77 New Member

    so that U can understand, if something costs 0€$Ł of HUF there is no taxes cause probably it has 27% Vat in Hungary if I ordering from China or other Countries from outside EU, 0*0,27=0... Its simple...
     
  19. IamRage77

    IamRage77 New Member

    PLS Go to the selected item, and look at the first Quote... Get FREE SHIPPING TODAY... Push to buy, shipping fee is 0...
     
  20. Datrat

    Datrat Active Member

    Oh, sorry.
     
    Endi77 likes this.