The Razer Insider House Rules

Discussion in 'Community Readme' started by Razer|Technokat, Sep 5, 2014.

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  1. Razer|Technokat

    Razer|Technokat Senior Brand Manager Staff Member

    Welcome to Razer Insider

    The official Razer Insider community forum, insider.razerzone.com (hereinafter “we”, “us”, “our”, “Forums”, “Razer”, “Razer Insider”) provides a place to discuss anything related to the Razer Brand, our products, services and news. As a channel for gamers, by gamers, we welcome fans to talk about anything related to games and gaming - all to provide a quality and entertaining environment for our fans. Please go through our House Rules and keep them in mind whenever you participate.

    As fellow gamers, we understand that we are often passionate about the topic of gaming and technology. There will be strongly opinionated discussions and we would like all our users to keep it civil and constructive. To maintain a positive vibe and to create a welcoming environment for gamers of all age, race, religion and gender, all posts are subjected to moderation by our appointed moderators.

    Razer reserves the right to remove any posts that do not adhere to the House Rules and block anyone who violates them repeatedly. These house rules must be followed at all times.

    We may change these at any time and we’ll do our utmost in informing you, though we would recommend revisiting the House Rules on a regular basis.

    Off limit topics or replies
    Do not post any topics / replies containing the following:
    • Profane, defamatory, offensive, obscene/pornographic or violent content meant to harass, threaten, attack or abuse others.
    • Discriminatory remarks towards another person’s race, ethnicity, religion, gender, sexual orientation, nationality or political beliefs.
    • Posts typed in all-capitalization.
    • Untrue, sensationalized/exaggerated with the intention to mislead readers.
    • Posts that are equivalent to begging (for free items) outside of authorized giveaways are disallowed.
    Intentional misspellings (e.g. fcuk) or attempts to bypass (e.g. www[dot]pornlink[dot]com) will not be allowed.

    NOTE: The above-listed will also apply to User Names. In addition, users may not choose a name that may mislead users into believing you are an internal staff of Razer Inc. (i.e Razer|yourname).

    Relating to Spam
    Do not post short meaningless replies that does not contribute to the discussion in a meaningful manner with the purpose of bringing up your post count. Examples of low-quality posts: "hello", "yeah", "lol" - if you find the post agreeable, you may contribute either constructively through a well thought out reply or issue the post a like.

    Continuously bringing up the same topic in numerous different threads or as off-topic post to seek attention is not allowed (e.g. ‘/signed’, ‘bump’). This is applicable for double-posting, please ensure you consolidate your comments and not string a bunch short replies immediately after your initial post.

    Hijacking of posts that will change the subject of discussion is disallowed. Likewise for the digging/necro-posting of threads. Do a search for the topic before posting.

    You are allowed to create a new thread if the last relevant thread is more than 1 month old.

    Spam also includes posts containing unrelated advertisements and links to potentially malicious content. Do not post direct links to files that may contain harmful content as it would potentially damage the operation of another individual’s computer/s or mobile devices.

    Non-constructive/Hate Posting
    We do not allow posts that deliberately disrupts the discussion, i.e - long-winded, redundant and angry, argumentative comments meant to derail the topic of discussion. Do present your feedback in a clear and concise manner and avoid going off tangent.

    Posts that are intentionally rude or insulting will not be tolerated and will be deleted regardless of how valid the ideas behind them are. With that being said, negative feedback is allowed provided that it is presented in a civil and factual manner.

    Speculation, especially when it is negative and untrue, tend to incite flaming and trolling – if an issue deserves an official word, it will be communicated. Baseless speculation and the encouraging of such is disallowed.

    Non-constructive posting will also include threads that are just created just to demand for specific answers/dates/results that exclude public participation i.e. 'When are winners announced?', 'When is Feature arriving?'. Other than internal staff, there will be no way for the public to contribute in a meaningful manner. Such threads will be moderated accordingly.

    Unauthorized Self-promotion and Commercial Solicitation
    We aim to keep our forums clean, therefore self-promotion will be subjected to moderation. Examples of self-promotion (but not limited to) are posting of links to one’s own sale/trade listings or giving away free files or sharing of links or content with explicit call-outs to one’s own social channels.

    For distinction purposes, it is fine if you post a video of yourself reviewing a Razer product, it will not be acceptable if you make an appeal to subscribe.

    Promotional content will be reserved and allowed for official Razer partners.

    Referral links, unauthorized link shorteners are not allowed here.

    Intellectual Property
    Posts that potentially violate any intellectual property, privacy and third party rights are prohibited. This will include information relating to confidential or proprietary business information.

    You are not allowed to create posts with an intent to stalk an individual or collect private information without disclosure.

    Illegal Activities and Exploits
    Posts that encourage exploitation (i.e. public posting of loopholes, scripts/methods to exploit or abuse the Razer websites, Insider and software) are not allowed – neither are posts encouraging software/hardware piracy.

    Promotion of competitors
    As an official Community Platform owned and operated by Razer, explicit promotion of competitor products are not allowed.

    Reaching out to Support
    Razer Insider is not a support forum, community help may solve a couple of product issues, but these remedies may not be the proper, or permanent solution to your problem. We recommend going directly to our support team for expert help at www.razersupport.com/contact.

    At the same time, we will moderate support threads to keep conversation topics clean and accessible, this will include all specific product/technical issue complaints, so please refrain from starting a thread just for complaint purposes.

    Respecting the House Rules and moderator actions
    Razer Insider is governed by the abovementioned House Rules and administrators and moderators are entrusted with the relevant abilities to ensure the smooth running of Insider. Moderator actions, from post removal, post editing and the issuing of warnings and bannings will be meted out on a case by case basis.

    Private communication between Razer Staff and forum users are not to be made public on these forums or by any other venue at all times. Threads that are designed to appeal or contest a banning or moderator action will be removed. If you have questions regarding a post or thread that has been removed, reach out directly to our administrators and moderators to resolve this.

    Using Razer Insider or PMs for encouraging, promoting, endorsing or inciting any form of movement, in particularly legal action against anyone is strictly prohibited.

    Miscellaneous
    Besides the aforementioned list of violations that warrant moderator action, threads may also be closed when:
    • It has run its course. (i.e. very old and have repeating themes)
    • Degraded into posts of non-constructive arguments
    • Threads require excessive amounts of moderation to bring it into compliance.

    All comments, visuals, videos and other type of material posted by fans on the Official Razer Facebook Page do not necessarily reflect the opinions, ideals of Razer, its employees or affiliates. Razer does not represent or warrant the accuracy of statements or product claims made by fans.

    If you are unsure of the House Rules, or have seen any offending activity, please feel free to reach out to our Channel Moderators or use the post report function.

    Thank you.
     
    Last edited: Apr 9, 2017
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