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Why is Razer Taking forever with my RMA Claim.

Discussion in 'Systems' started by davidmthekidd, Mar 19, 2017.

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  1. davidmthekidd

    davidmthekidd Active Member

    Hi,

    Recently I've purchased a Razer Blade 14 256GB via the Razer site, a few days later I decided to cancel the order but it's impssible to do so via the Razer Crappy site. I emailed support wed of last-week to which they replied. I was asked if I wanted to get Razer Credits or if I need to return it completely and get my money back, its been four days since this email exchange. I only have 8 days more to get this resolved or else I'll need to foot the cost. Very worried, whats been the experience of Blade owners in this forum???

    -dm
     
  2. Joikansai

    Joikansai Well-Known Member

    Don't worry, if you already rised a ticket you could count it when they reply. I was worried when i wanted returning my FHD Skylake last year, but due 2~3 days reply it took more than 2 weeks (refund times), just say to them so, they will accept it.
     
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  3. RΛZΞR|RaptureHearts

    RΛZΞR|RaptureHearts Active Member Staff Member

    Sorry to hear that you did not hear back from our support team. If you still did not hear back, PM me your case # so I can get someone to help you.

    Since Razer Insider is not a support-related forum, I will be locking this thread now.
     
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